Calm & Kin The Birth Collective provides antenatal and postnatal education and support.

For the purposes of UK data protection law, Calm & Kin The Birth Collective is the organisation responsible for your personal information.

When you enquire about or book our services, we may collect some or all of the following information:

Your name

Your pronouns

Your birth partner’s name

Your email address

Your telephone number

Information you choose to provide in the free-text section about your pregnancy

Information about any accessibility requirements you tell us about

Your booking and appointment information

Information relating to payments and transactions

We may also collect information when you contact us by email, WhatsApp, social media or other communication methods.

Information about your pregnancy and accessibility

Our booking form may invite you to tell us a little about your pregnancy and whether you have any accessibility requirements.

Depending on what you choose to tell us, this information may include personal information that is considered special category data under UK data protection law, such as information relating to your health.

You do not need to provide more information than you are comfortable sharing. Please only include information that is relevant to your booking or that you would like us to know so that we can provide an appropriate and accessible service.

We will handle any sensitive information you choose to provide with appropriate care and confidentiality and only use it for the purposes explained in this Privacy Notice.

We may use your personal information to:

Process and manage your bookings

Communicate with you about your booking or enquiry

Provide antenatal and postnatal education and support

Understand any accessibility requirements so that we can make reasonable adjustments where appropriate

Contact you regarding changes to appointments, sessions or other important information

Process and administer payments

Respond to questions, requests or messages

Keep appropriate business and financial records

Meet our legal and regulatory obligations

Protect the security and integrity of our services

Send you marketing, news and updates where you have chosen to receive them

We will only use your personal information where we have a lawful basis for doing so under applicable data protection law.

If you choose to sign up to receive marketing and news from Calm & Kin The Birth Collective, we may contact you by email and/or WhatsApp with information such as:

News and updates from Calm & Kin

New courses, workshops or services

Events

Offers or promotions

Other information that we believe may be relevant to you

You can withdraw your consent to marketing communications at any time.

You can do this by contacting us at calmandkin@gmail.com or, where applicable, by using the unsubscribe option included in our emails.

We will not require you to agree to marketing communications in order to make a booking.

Our website and booking system are provided through Squarespace and may involve Squarespace processing personal information on our behalf.

When you make a booking, the information you provide may be processed and stored through the relevant Squarespace booking and scheduling services.

You can find further information about how Squarespace handles personal information in its own privacy documentation.

We may offer different payment methods, which may include bank transfer and third-party payment providers or payment-plan services.

Where a third-party payment provider is used, your payment information may be processed directly by that provider in accordance with its own privacy notice and terms.

We do not need access to your full payment card details where payment is processed securely by a third-party payment provider.

The payment methods available to you will be shown at the time of booking or payment.

If you choose to communicate with us through WhatsApp, your messages and contact information will also be processed by WhatsApp/Meta in accordance with their own terms and privacy practices.

We may use WhatsApp to communicate with you about your booking, answer questions and, where you have opted in, send you marketing or news.

You can ask us to stop contacting you through WhatsApp at any time.

We will not sell or rent your personal information.

We may share relevant information with trusted third parties where necessary to operate our business and provide our services. This may include:

Squarespace and its relevant booking/scheduling services

Payment providers

Email and communication providers

WhatsApp/Meta, where you choose to communicate with us through WhatsApp

Professional advisers or service providers where necessary

Authorities or other organisations where we are legally required to do so

We only share information where there is an appropriate lawful basis for doing so and, where appropriate, only the information necessary for that purpose.

We keep personal information only for as long as we reasonably need it for the purposes described in this Privacy Notice.

The length of time we retain information will depend on the type of information and why we need it.

For example, we may need to retain booking and payment records for longer periods to meet legal, accounting or tax requirements.

Where information is no longer required, we will take reasonable steps to securely delete or anonymise it.

We take reasonable and appropriate measures to protect your personal information from being lost, misused, accessed without authorisation, altered or disclosed improperly.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

Ask us for a copy of the personal information we hold about you

Ask us to correct inaccurate or incomplete information

Ask us to delete your personal information in certain circumstances

Ask us to restrict how we use your information in certain circumstances

Object to certain uses of your information

Withdraw consent where we rely on consent to process your information

Request that certain information is provided to you in a portable format

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise one of these rights, please contact:

calmandkin@gmail.com

We may need to ask you to provide information to confirm your identity before responding to a request.

Our website may use cookies and similar technologies to help the website function, understand how visitors use our website and improve your experience.

Some cookies may be placed by third-party services used on our website.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our website’s cookie settings where available.

Our services are primarily intended for adults. We do not knowingly collect personal information from children unless this is necessary for the provision of our services and appropriate arrangements have been made.

We may update this Privacy Notice from time to time to reflect changes to our services, how we use personal information or changes in legal requirements.

The latest version will always be made available on our website, with the date of the most recent update shown at the top.

If you have any questions about this Privacy Notice or how we handle your personal information, please contact:

Calm & Kin The Birth Collective

Email: calmandkin@gmail.com